Complaint against a cryptocurrency exchange? Are you looking for a place to complaint about a cryptocurrency exchange or bitcoin businesses in the United States? Are you not able to withdraw your funds from an exchange market? Is your funds lost, or you did not receive your virtual currencies? Do you have a complaint against Bitcoin businesses? Have you not been able to recover lost or stolen funds from exchanges?
If your answer is yes to any of these questions, you should know that the US Consumer Financial Protection Bureau (CFPB) have specific channels for this kind of customer negligence.
Did you know the CFPB started accepting complaints about virtual currencies in 2014, while warning consumers about unclear costs, scams and lost funds? The Securities and Exchange Commission said that cryptocurrency exchanges, and companies that raise money through the sale of digital assets must adhere to federal securities laws, signaling a clampdown on the recent surge in virtual coin offerings. The US Consumer Financial Protection Bureau (CFPB) has issued a new warning to consumers, advising that they should exercise caution when engaging with the bitcoin and digital currency markets.
Here is the step by step guide on how to make a complaint against a cryptocurrency exchange company or Bitcoin businesses through CFPB:
Filing complaints with the CFPB
The CFPB is an independent federal agency responsible for policing financial products and services. When it issued the advisory, it announced that it is currently accepting complaints from users about products and services in the digital currency market. The CFPB will use the information it collects to better understand how digital currencies affect consumers and help it enforce federal consumer financial laws and take consumer protection policy steps, if needed.
How to submit a complaint:
Before you get started, you’ll need the dates, amounts, and other details about your complaint. If you have documents you want to include, such as billing statements or letters from the company, you’ll be able to attach them in Step 3.
Make sure to include all the information you can, because you generally can’t submit a second complaint about the same problem. CFPB will forward your complaint and any documents you provide to the company and work to get you a response generally within 15 days. First you need to visit the CFPB website at www.consumerfinance.gov
There are five steps to submit your complaint: